{"id":42610,"date":"2025-10-21T13:32:07","date_gmt":"2025-10-21T18:02:07","guid":{"rendered":"https:\/\/bijouxcreart.com\/customer-service\/"},"modified":"2026-01-20T14:26:21","modified_gmt":"2026-01-20T18:56:21","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/bijouxcreart.com\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t
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Customer Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Collection components:<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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The Bijoux Cr\u00e9-Art collection is entirely made from hypoallergenic materials, including pewter, glass, and stainless steel.<\/strong><\/p>

Please note that since each piece is unique, it is impossible to reproduce them identically with each production. However, variations are minimal while maintaining the same color combinations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Shipping: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tAfter placing your online order, a tracking number will be sent to you by email to help facilitate shipping logistics with the carrier used in your region. Please allow 2\u20133 business days for delivery.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Become a retailer:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIf you would like to become a retailer in your region, please contact us by email or by phone.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Warranty Policy:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tCr\u00e9-Art offers a one-year warranty on all of our products. This warranty covers all manufacturing defects. The invoice is required as proof of purchase.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Purchases made within one year<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWe invite you to contact the store where the purchase was made to learn about the procedure to follow, or to contact us by email at the following address: service@bijouxcreart.com<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Purchases made more than one year ago<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tYou must first contact us by email at the address mentioned above. We perform any repairs you deem necessary, with the exception of broken glass pieces on necklaces. However, we are able to replace broken glass pieces on bracelets, rings, or earrings (a fee of $12 per item applies, including shipping). A waiting period of up to two weeks after the item is shipped may be required.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How to ship a package<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Please send us your item via Canada Post. A padded envelope measuring 15 cm \u00d7 24 cm (or smaller) with $1.80 postage is sufficient for shipping (we cannot be held responsible for any damage or loss that occurs during transit). Your package\/envelope must include your invoice as proof of purchase, as well as your contact information (address, phone number, and email).<\/p>

847 rang St-Jean-Baptiste
Drummondville, Qc
J1Z 2E1<\/p>

The Cr\u00e9-Art Jewelry Team<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Customer Service Collection components: The Bijoux Cr\u00e9-Art collection is entirely made from hypoallergenic materials, including pewter, glass, and stainless steel. Please note that since each piece is unique, it is impossible to reproduce them identically with each production. However, variations are minimal while maintaining the same color combinations. Shipping: After placing your online order, a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/homepage.php","meta":{"footnotes":""},"class_list":["post-42610","page","type-page","status-publish","hentry"],"yoast_head":"\nCustomer Service - Bijoux Cr\u00e9-Art<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bijouxcreart.com\/en\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - Bijoux Cr\u00e9-Art\" \/>\n<meta property=\"og:description\" content=\"Customer Service Collection components: The Bijoux Cr\u00e9-Art collection is entirely made from hypoallergenic materials, including pewter, glass, and stainless steel. 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