Our guarantees
Purchase + 1 year
You must first communicate with us. We carry out any repairs that you deem necessary with the exception of broken pieces of glass on a necklace. However, we can replace broken glass on bracelets, rings or earrings (a $ 14 fee per item is required including shipping costs). A waiting period of two weeks following the shipment of the item may be required.
Purchase - 1 year
We invite you to contact the store where the purchase was made to inform you of the procedure to follow.
How to ship my package?
Send us your article via Canada Post. A bubble envelope with a size of 15cm x 24cm (or less) stamped of 1.80 $ is sufficient for shipping (we can not be held responsible for breakages or losses occurring during shipping). Your package / envelope must contain your invoice as proof of purchase and your contact information (address, phone number and email).
Cré-Art Jewelry Inc.
847 Rang St-Jean Baptiste
Drummondville, Qc, Ca
J1Z 2E1